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General

Do you have public liability insurance?

Yes, we have liability insurance. Most wedding venues require proof of insurance from the videographers when arrived on site so we can provide them with a copy of our liability…

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What time will my videographer arrive for set up?

Generally, we say 2 hours before the ceremony if you need bridal preparation included. Otherwise, 30 - 40 mins before the ceremony. However, the timing is confirmed with you in…

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How can I contact you when the office is closed?

You should have our mobile number within the booking confirmation email which we answer all the time for emergencies etc. Of course, you can contact us via email or the…

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Can I choose the music?

Unfortunately not always, you can choose the music.  We always want to make sure that your selected songs match the flow of the video edit and we have the right…

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What happens if my videographer becomes unavailable on the day?

Don't worry! - In the very rare event of your wedding videographer becoming unavailable, we have a videographer on standby to cover at short notice which can capture the wedding…

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