What kind of gear do you use?
We have the latest professional dslr/mirrorless 4k cinema cameras, stage lights, crane, gimbals/stabilisers, lav/boom microphones and many more.
Are you able to travel?
Yes, every package has free mileage included. Please check the package we sent to you otherwise request a quote. You can check our starting point - Rochester ME1 Kent. We…
Do you cover more than one wedding per day?
Unfortunately, not anymore.
How far in advance should I book?
We recommend to book as early as possible but, we may have availability for last minutes bookings. Please note that the price given within the quote is for a limited…
Do you have public liability insurance?
Yes, we have liability insurance. Most wedding venues require proof of insurance from the videographers when arrived on site so we can provide them with a copy of our liability…
What time will my videographer arrive for set up?
Generally, we say 2 hours before the ceremony if you need bridal preparation included. Otherwise, 30 - 40 mins before the ceremony. However, the timing is confirmed with you in…
What happens if I need to cancel your service?
If you cancel your booking you will lose your deposit. You have 14 days cooling-off period after the deposit is paid and if you decide to cancel within the 14…
How can I contact you when the office is closed?
You should have our mobile number within the booking confirmation email which we answer all the time for emergencies etc. Of course, you can contact us via email or the…
Will I receive a copy of my booking details?
Yes!, we will email your clear booking confirmation showing all your details to you via email including any payment records, invoices and receipts, please check your junk/spam folder if you…
Can I choose the music?
Unfortunately not always, you can choose the music. We always want to make sure that your selected songs match the flow of the video edit and we have the right…
What happens if my videographer becomes unavailable on the day?
Don't worry! - In the very rare event of your wedding videographer becoming unavailable, we have a videographer on standby to cover at short notice which can capture the wedding…